Privacy Policy

Last updated: July 2026

This Privacy Policy explains how ANE Electronic Technology Limited HK ("ANE", "we", "us") collects, uses and protects your information when you visit anezs.com (the "Website") or contact us through it. We are a business-to-business manufacturer of EV charging equipment, and this Website is intended for business customers, distributors and partners.

1. Information We Collect

We collect information in two ways:

• Information you give us. When you submit our inquiry form or email us, you may provide your name, company name, email address, phone or WhatsApp number, country, and the content of your message.
• Information collected automatically. Like most websites, we and our service providers may use cookies and similar technologies to collect technical data such as your IP address, browser type, device type, pages visited and how you reached our Website. This includes analytics and advertising tools such as the Meta (Facebook) Pixel, described below.

2. How We Use Your Information

• To respond to your inquiries, prepare quotations and provide customer support;
• To communicate with you about products, orders, samples and shipping;
• To understand how visitors use our Website so we can improve it;
• To measure and improve our marketing, including showing relevant ads on platforms such as Facebook and Instagram;
• To comply with legal obligations.

We do not sell your personal information.

3. Inquiry Form Processing

Our inquiry form is processed by FormSubmit, a third-party form delivery service, which forwards your submission to our sales mailbox (sales@anezs.com). Your submission is used only to respond to your inquiry and for related business correspondence.

4. Cookies and Meta Pixel

We may use the Meta Pixel and similar tools provided by Meta Platforms, Inc. These tools use cookies to recognise your browser, measure the effectiveness of our advertising, and allow us to show relevant ads to previous visitors of our Website on Meta services (such as Facebook and Instagram). The data collected through these tools is processed by Meta in accordance with its own data policy.

You can control cookies through your browser settings, and you can manage how Meta uses your data for advertising in your Facebook ad preferences. Disabling cookies does not affect your ability to browse our Website or contact us.

5. Third-Party Links and Services

Our Website contains links to third-party services, including WhatsApp (for direct chat with our sales team) and social media platforms. When you use those services, their own privacy policies apply. We encourage you to review them.

6. Data Retention

We keep inquiry correspondence for as long as necessary to serve our business relationship with you, and afterwards as required for legal, accounting or record-keeping purposes. You may ask us to delete your correspondence at any time (see Section 8).

7. Data Security

Our Website is served over HTTPS encryption. Access to your inquiry data is limited to our sales and management staff. While no method of transmission over the Internet is completely secure, we take reasonable technical and organisational measures to protect your information.

8. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, to object to certain processing, or to withdraw consent. To exercise any of these rights, contact us using the details below and we will respond within a reasonable time.

9. International Transfers

We serve customers worldwide. Information you submit may be processed and stored in jurisdictions outside your own, including Hong Kong and mainland China where our company and factory operate, and the jurisdictions of our service providers. We take reasonable steps to ensure your information is treated securely wherever it is processed.

10. Children's Privacy

This Website is intended for business users. We do not knowingly collect information from anyone under 18 years of age.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows when it was most recently revised. Continued use of the Website after changes means you accept the updated policy.

12. Contact Us